Privacy policy

Privacy Policy

Last Updated: August 2026

Welcome to Señor Ayurveda. Your privacy is important to us. This Privacy Policy explains how Señor Ayurveda Healthcare LLP ("Company", "we", "our", or "us"), operating under the brand name Señor Ayurveda, collects, uses, stores, and protects your personal information when you visit or make a purchase from www.senorayurveda.com ("Website").

By accessing or using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you visit our Website, place an order, contact us, or interact with our services.

Personal Information

This may include:

  • Full Name
  • Mobile Number
  • Email Address
  • Billing Address
  • Shipping Address
  • PIN Code
  • Payment Information (processed securely through our payment partners)
  • Order History
  • Account Login Information (if applicable)

Automatically Collected Information

When you browse our Website, certain information may be collected automatically, including:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Time Spent on Pages
  • Referral Source
  • Cookies and Similar Technologies

This information helps us improve our Website and customer experience.

2. How We Use Your Information

Your information may be used to:

  • Process and deliver your orders.
  • Provide customer support.
  • Send order confirmations and shipping updates.
  • Process payments securely.
  • Respond to your enquiries.
  • Improve our products and services.
  • Personalise your shopping experience.
  • Detect fraud or unauthorised transactions.
  • Comply with applicable legal obligations.
  • Send promotional offers, newsletters and product updates (only where permitted by law or with your consent).

3. Payment Information

Payments made on our Website are processed through trusted third-party payment gateways.

We do not store your complete debit card, credit card, UPI or net banking credentials on our servers.

Payment information is handled securely by our payment service providers in accordance with applicable security standards.

4. Cookies

Our Website uses cookies and similar technologies to:

  • Improve website performance
  • Remember your preferences
  • Analyse website traffic
  • Measure marketing campaign performance
  • Enhance your shopping experience

You may disable cookies through your browser settings; however, some Website features may not function properly.

5. Sharing of Information

We value your privacy and do not sell your personal information.

Your information may be shared only with trusted service providers where necessary, including:

  • Payment Gateway Providers
  • Shipping and Courier Partners
  • Technology Service Providers
  • Customer Support Platforms
  • Analytics Providers
  • Marketing Platforms (where applicable)
  • Government or Regulatory Authorities when required by law

These partners receive only the information necessary to perform their services.

6. Marketing Communications

With your consent, we may send you:

  • Product launches
  • Offers and discounts
  • Health and wellness updates
  • Newsletters
  • Promotional campaigns

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.

7. Data Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration, disclosure or destruction.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is completely secure.

8. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders
  • Provide customer support
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When no longer required, information is securely deleted or anonymised where appropriate.

9. Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Withdraw consent for marketing communications.
  • Request details regarding how your information is processed.

To exercise any of these rights, please get in touch with us using the details provided below.

10. Third-Party Services

Our Website may use services provided by trusted third parties, including:

  • Shopify
  • Payment Gateway Providers
  • Shipping Partners
  • Google Analytics
  • Google Ads
  • Meta (Facebook & Instagram)
  • WhatsApp Business
  • Email Marketing Platforms

These services may collect information in accordance with their own privacy policies.

We encourage you to review their respective privacy policies before using their services.

11. Children's Privacy

Our Website is not intended for individuals under the age of 18 years.

We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements or Website functionality.

The revised version will be posted on this page along with the updated effective date.

Continued use of the Website after any changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

Brand Name: Señor Ayurveda

Legal Entity: Señor Ayurveda Healthcare LLP

Website: www.senorayurveda.com

Email: senorayurveda@gmail.com

Customer Support Hours:
Monday to Saturday
10:00 AM – 6:00 PM (IST)

14. Consent

By accessing or using the Website, creating an account, placing an order or otherwise providing your personal information, you acknowledge that you have read, understood and agreed to this Privacy Policy and consent to the collection, use and disclosure of your information as described herein.