Terms of service

Terms of Service

Last Updated: August 2026

Welcome to Señor Ayurveda. These Terms of Service ("Terms") govern your access to and use of the website www.senorayurveda.com ("Website"), which is owned and operated by Señor Ayurveda Healthcare LLP, trading under the brand name Señor Ayurveda.

By accessing, browsing or purchasing products from our Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our Website.

1. About Us

Brand Name: Señor Ayurveda

Legal Entity: Señor Ayurveda Healthcare LLP

Website: www.senorayurveda.com

Throughout these Terms, the words "we", "our" and "us" refer to Señor Ayurveda Healthcare LLP.

2. Eligibility

By using this Website, you confirm that:

  • You are at least 18 years of age or are accessing the Website under the supervision of a parent or legal guardian.
  • You have the legal capacity to enter into a binding agreement.
  • The information you provide is accurate and complete.

3. Products

Señor Ayurveda offers Ayurvedic wellness and healthcare products intended to support general health and well-being.

Product images, packaging, colours and labels displayed on the Website are for illustration purposes only and may vary slightly from the actual product due to manufacturing updates or screen settings.

We reserve the right to modify, discontinue or update any product without prior notice.

4. Product Information & Medical Disclaimer

Our products are based on Ayurvedic principles and are intended to support general wellness.

The information available on this Website, including product descriptions, blogs and other content, is provided for informational purposes only and should not be considered medical advice.

Our products are not intended to diagnose, treat, cure or prevent any disease, unless specifically permitted under applicable laws.

Customers should consult a qualified healthcare professional before using any Ayurvedic product if they:

  • Are pregnant or breastfeeding.
  • Have an existing medical condition.
  • Are taking prescription medications.
  • Have known allergies to herbal ingredients.

Individual results may vary depending on body constitution, lifestyle, diet and other factors.

5. Pricing

All prices displayed on the Website are in Indian Rupees (INR) unless otherwise stated.

Prices are subject to change without prior notice.

Applicable taxes will be charged in accordance with prevailing laws.

In the event of an obvious pricing error, we reserve the right to cancel the affected order and issue a full refund.

6. Orders

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Accept or decline any order.
  • Limit purchase quantities.
  • Cancel suspected fraudulent orders.
  • Cancel duplicate or bulk orders intended for resale.
  • Request additional verification before processing an order.

If payment has already been received for a cancelled order, the applicable amount will be refunded.

7. Payments

Payments are processed through secure third-party payment gateways.

Accepted payment methods may include:

  • UPI
  • Debit Cards
  • Credit Cards
  • Net Banking
  • Wallets
  • Other payment methods displayed during checkout

We do not store your complete payment credentials.

8. Shipping & Delivery

Shipping timelines are estimates only and may vary depending on:

  • Delivery location
  • Courier partner
  • Weather conditions
  • Public holidays
  • Operational delays beyond our control

While we strive to deliver orders promptly, we are not liable for delays caused by third-party logistics providers or circumstances beyond our reasonable control.

Please refer to our Shipping Policy for detailed information.

9. Returns, Replacements & Refunds

Returns, replacements and refunds are governed by our Returns, Replacements & Refund Policy.

As our products are medicinal and consumable in nature, opened or used products are generally not eligible for return or refund, except where required under applicable law or where a verified manufacturing or shipping issue exists.

10. User Responsibilities

By using this Website, you agree not to:

  • Provide false or misleading information.
  • Use the Website for unlawful purposes.
  • Attempt unauthorised access to our systems.
  • Upload viruses or malicious software.
  • Interfere with Website security or functionality.
  • Copy, reproduce or misuse Website content without permission.

11. Intellectual Property

All content available on this Website, including but not limited to:

  • Logos
  • Brand name
  • Product names
  • Images
  • Graphics
  • Videos
  • Text
  • Website design
  • Icons
  • Trademarks

is the property of Señor Ayurveda Healthcare LLP or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or commercially used without prior written permission.

12. Account Security

If you create an account on our Website, you are responsible for maintaining the confidentiality of your login credentials.

You agree to notify us immediately if you suspect any unauthorised access to your account.

13. Third-Party Links

Our Website may contain links to third-party websites or services.

These links are provided solely for your convenience.

We do not control or endorse the content, policies or practices of third-party websites and shall not be responsible for them.

14. Limitation of Liability

To the maximum extent permitted under applicable law, Señor Ayurveda Healthcare LLP, its directors, employees, partners and affiliates shall not be liable for:

  • Indirect or consequential damages.
  • Loss of profits or revenue.
  • Business interruption.
  • Data loss.
  • Delays caused by third parties.
  • Misuse of products contrary to instructions.

Our total liability, if any, shall not exceed the amount paid by you for the product giving rise to the claim.

Nothing in these Terms limits any rights or remedies available to consumers under applicable law.

15. Indemnification

You agree to indemnify and hold harmless Señor Ayurveda Healthcare LLP, its directors, employees and affiliates from any claims, liabilities, losses, damages or expenses arising from:

  • Your misuse of the Website.
  • Your violation of these Terms.
  • Your violation of any applicable law.
  • Your infringement of the rights of any third party.

16. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.

17. Force Majeure

We shall not be liable for any failure or delay in performing our obligations due to events beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Floods
  • Fire
  • Pandemic
  • Government actions
  • Labour disputes
  • Internet outages
  • Power failures
  • Transportation disruptions

18. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms or the use of this Website shall be subject to the exclusive jurisdiction of the competent courts located in Mumbai, Maharashtra.

19. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Any revised Terms will be published on this page with the updated effective date.

Continued use of the Website after such changes constitutes your acceptance of the revised Terms.

20. Contact Information

For any questions regarding these Terms of Service, please contact us:

Brand Name: Señor Ayurveda

Legal Entity: Señor Ayurveda Healthcare LLP

Website: www.senorayurveda.com

Email: senorayurveda@gmail.com

Customer Support Hours:

Monday to Saturday

10:00 AM – 6:00 PM (IST)